Title Insurance Careers are Rewarding: Mixing Real Estate & Law

Will you excel with a career in Title Insurance?

If you’ve been considering a career in title insurance, or if you enjoy real estate and the law but don’t think you’d enjoy the sales end of becoming a real estate agent, there are many other options. The most common title career positions are title examiner, title insurance underwriter, real estate closer/title processor, and escrow officer.

While job duties vary, the positions have several key skills in common. Those who are successful in title insurance careers are:

Detail Oriented and Thorough

This is not a position for someone who wants to rush through their work. The title to someone’s home is riding on your abilities to recognize and resolve title defects. A successful title insurance employee will derive satisfaction in a job well done and possess an exceptional dedication to quality. He or she will juggle multiple accounts at different stages of the closing process and coordinate all of the necessary documentation, tracking what has been completed, and requesting what is left to be done.

Committed to Customer Service

To be successful in a title insurance company, you must provide extraordinary customer service. You must anticipate customers’ needs before they realize them and help educate homebuyers on the title process. In addition, you must be willing to answer questions and provide status updates even when they’re not required.

Must Love Research

As a title examiner you will search public records online or at the local courthouses, and examine titles. You will then summarize your findings from the document searches in a written form. You’ll also prepare the title insurance commitment and title policy. As committed as you must be to good customer service, there is also a lot of important administrative work that cannot be overlooked.

Willing to Educate

Part of the commitment to customer service is placing the customer’s needs first. One way this is done is by ensuring the customer understands the process from start to finish. This may not benefit a title company directly, but it benefits the customers and that is what is used to determine a successful closing. It pays to take the time to explain the process and the paperwork. It’s bad customer service for customers to sign anything they don’t understand. Technology can now be used to streamline this process and meet the new TRID requirements set for title insurance providers to provide a higher standard with closings.

Embracing Technology

Title companies are moving from very paper-heavy environments to paperless ones. The future title insurance careers are going to be largely online. To be successful in this industry you want to embrace this transition into a digital workflow. If you’re fortunate, you’ll work with a title company that has already made the transition and is leading the industry.

Title insurance careers are stable and offer great pay, performance incentives, and benefits. At Bay National Title Company, customer service is so important to us. We incentivize our employees based on customer interaction and satisfaction. If you’d like to explore the options of working with a world-class title company with a dedication to providing the best customer service in the industry, take a look at careers with BNTC.